Table of Contents
A Practical Guide for University Crisis Response

1. Introduction

2. The University Crisis Response Team

3. The Crisis Response Team in Action

4. Acute Traumatic Stress Management for College and University Personnel

Assess for Danger/Safety for Self and Others
Consider the Mechanism of Injury
Evaluate the Level of Responsiveness
Address Medical Needs
Observe and Identify
Connect with the Individual
Ground the Individual
Provide Support
Normalize the Response
Prepare for the Future

5. Age-Appropriate Reactions & Specific Intervention Strategies

6. Practical Information Concerning Grief Counseling

Phases of the Grieving Process
Assisting Students During Specific Grieving Situations

7. Managing "All-Too-Frequent" Crises on the College Campus

I. Rape and Sexual Assault
II. Domestic Violence
III. Hazing
IV. Eating Disorders
V. The Suicidal Student
VI. The Violent Student
VII. The Substance Abusing Student
VIII. Work with Student Survivors of Motor Vehicle Accidents

8. Managing Disturbing Threats on Our Campuses

Practical Suggestions for Responding to Specific Threats
Bomb Threats
Intimidating Graffiti
Intruder Threats
E-Mail Threats
Terrorists/Biological Threat
Natural Disasters

9. A Theoretical Perspective on Preventing Disturbing Threats

10. Helping Ourselves in the Aftermath of a University-Based Crisis

11. Practical Documents

A. University Crisis Response: A Practical Checklist
B. How Do People Respond During Traumatic Exposure
C. Identifying Students "At-Risk" for Violent Behavior: A Checklist of "Early Warning Signs"
D. Critical Indicators Suggestive of a Greater Likelihood of Self-Destructive Behavior
E. How Can We Help Grieving Individuals
F. A Case Example (Fictitious)
G. Traumatic Stress: An Overview
H. The 10 Stages of Acute Traumatic Stress Management (ATSM): a Brief Summary

Application & Examination for Board Certification in University Crisis Response
About the Academy
Excerpts from Trauma Response® Profiles
Membership Application
GUIDE Order Form

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